Please read these terms carefully before renting a self-drive vehicle from Zypher Rentals. By making a booking you agree to be bound by them.
Last updated: 1 September 2026
These Terms & Conditions ("Terms") govern the rental of self-drive vehicles from Zypher Rentals ("we", "us", "our"), operating from Shop #79, near Goa International Airport, Green Valley, Vasco Da Gama, Ijorshi, Goa 403802. "You", "renter" or "customer" refers to the person booking or hiring a vehicle. If you do not agree with these Terms, please do not use our services.
To rent a vehicle you must be at least 21 years of age and hold a valid driving licence that has been held for a minimum period as required by law. At the time of pickup you must present, in original:
We reserve the right to refuse a rental if documents are incomplete, appear invalid, or if the renter appears to be under the influence of alcohol or drugs.
Bookings can be made by phone, WhatsApp, or through our website enquiry form. A booking is confirmed only once we acknowledge availability and any advance payment (if applicable) is received. Quoted rental rates are per 24-hour day unless otherwise stated and are subject to change until a booking is confirmed.
A refundable security deposit is payable at the time of vehicle handover. The deposit is returned in full after the vehicle is returned in the same condition it was rented, subject to deductions for damage, missing fuel, fines, late return, or cleaning where required. The deposit amount varies by vehicle category and will be communicated at the time of booking.
Vehicles are provided with a certain fuel level and must be returned with the same level. The renter bears all fuel costs during the rental period. Unless a specific "unlimited kilometres" plan is agreed in writing, standard plans may include a daily kilometre limit, with additional kilometres charged at the rate disclosed at booking.
The vehicle may only be driven by the renter or an additional driver expressly approved by us. You agree NOT to:
All vehicles carry statutory motor insurance. Insurance cover is subject to the terms of the policy and applies only when the vehicle is used in accordance with these Terms. The renter is responsible for any loss, damage or liability not covered by insurance, including but not limited to the insurance excess/deductible, damage caused by negligence, and damage occurring while the vehicle is used in breach of these Terms.
You must inspect the vehicle at handover and report any pre-existing damage before driving away. In the event of a breakdown, accident or theft you must:
The renter is liable for the cost of repairs, recovery and loss of rental revenue during downtime for damage attributable to the renter.
Cancellation requests must be communicated as early as possible. Where an advance has been collected, refunds (if any) are processed net of applicable cancellation charges and payment-gateway fees. No-shows and cancellations made after vehicle handover are non-refundable. Any refund due is processed to the original payment method within a reasonable period.
The vehicle must be returned at the agreed date, time and location. To extend a rental, please obtain our confirmation in advance. Late returns without prior approval may attract additional charges, typically at an hourly or full-day rate, and may affect deposit refund.
The renter is responsible for all traffic violations, challans, parking fees, tolls and penalties incurred during the rental period, whether notified during or after the rental. We reserve the right to recover such amounts, including any administrative charge, from the security deposit or directly from the renter.
We may terminate the rental and repossess the vehicle without refund if the renter breaches these Terms, provides false information, or if continued use poses a risk to the vehicle or third parties.
These Terms are governed by the laws of India. Any dispute arising out of or in connection with a rental shall be subject to the exclusive jurisdiction of the courts at Goa.
For any questions about these Terms, please contact us: